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Reflection and Shared Practice

As a leader or manager, you will be making decisions regarding what information to include and exclude from your messages. From there, you will make a decision on how to phrase the message emphasizing certain points and how to organize the message to achieve the purpose of the communication. Ethical issues in workplace communication can involve concealing or misrepresenting information, using manipulative arguments or language, or presenting the work, ideas, or words of others as your own. There are both legal and ethical dimensions of communication decisions and you must consider the impact of the message to ensure that the receivers are not deceived.

To prepare for this Discussion, pay particular attention to the following learning resources

Review this week’s Learning Resources, especially:

  • Quintanilla, K. M., & Wahl, S. T. (2020). Business and professional communication: KEYS for workplace excellence (4th ed.) Thousand Oaks, CA: SAGE Publications.
    • Chapter 9 – Business and Professional Writing
  • DeMars, N. (2017). Following your ethical compass. Officepro, 77(6), 20–23.
  • TED. (Producer). (2016). Adam Galinsky: How to speak up for yourself [Video file]. Retrieved from https://www.ted.com/talks/adam_galinsky_how_to_speak_up_for_yourself

By Day

Post a cohesive response based on your analysis of the learning resources and your professional experience. Be sure to discuss the following:

  • Identify one example in which you had to make an ethical decision involving a workplace communication or any organizational communication. Include a brief explanation of the need or purpose of the communication. (If you have not been in that position yet, draw from a personal experience or describe an experience when you received a communication within an organization or describe a communication you observed in a similar context).
    • If you are unable to think of a situation, please refer to the “Your Communication Interaction” scenario on page 194 of the course textbook titled “The Terminator” to respond to the following question.
      • Imagine that you are Tyler in this scenario. Describe the ethical decisions you had to consider when drafting the communication or preparing for the conversation. (If you were not in the position of drafting the communication, describe the types of decisions you think would have been factored into the drafting of the communication.)
  • Referring back to the readings and assignments from Weeks 1 and 2, how do you think self-concept and perceptions influence the communication choices?
  • Evaluate the outcome of the communication; explain if and to what extent you achieved your purpose. If you did not draft the communication, evaluate the outcome of it and to what extent you think it achieved its purpose.
    • If the outcome was positive, what important lessons does the example you shared offer?
    • If the outcome was negative, what lessons did you learn? What additional steps do you think would have led to a better outcome?
    • As a manager or leader, what key factors do you think you always need to consider when composing communications?

Be sure to support your ideas by connecting them to the week’s Learning Resources, as well as other credible resources you have read; or what you have observed and experienced.

General Guidance: Your original post, due by Day 3, will typically be 3 or 4 paragraphs in length, as a general expectation/estimate. Refer to the Week 3 Discussion 1 Rubric for grading elements and criteria. Your Instructor will use the rubric to assess your work

Read a selection of your peers’ postings.

By Day 5

Respond to at least two of your peers’ postings in one or more of the following ways:

  • Consider the dangers of unethical communication and how your peers communication efforts may have helped avoid this
  • Share an insight about what you learned from having read your peers’ postings and discuss how and why your peer’s posting resonated with you professionally and personally.
  • Offer an example, from your experience or observation that validates what your peer did within their communication efforts
  • Offer specific suggestions that will help your peer build upon the communication actions he or she took
  • Share how something your peer discussed changed the way you view ethical communication

Return to this Discussion in a few days to read the responses to your initial posting. Note what you have learned and/or any insights that you have gained as a result of the comments that your peers made.