an approximately 500-word, single-spaced written report outlining the concepts from the course which you’ve found most meaningful and describing how you anticipate incorporating these new concepts into your professional, academic or personal communications. Please submit as a single-spaced, informal informational report in an email format. This submittal will be graded considering both the content as well as the quality of the writing. I’ll consider use of writing conventions (grammar, spelling, and sentence construction), the presentation and organization of your ideas, compliance with the specifications of the assignment, and the incorporation of all of the business writing best practices that we’ll discuss in this course. Use Grammarly (www.grammarly.com ), and make indicated corrections, prior to submitting your paper
Laura Cervantes MGMT 450 Professor Habich June 1, 2020
For the last couple of quarters, I had been avoiding taking the Administrative Communications class. I had the impression that taking an upper division writing class consisted on writing long papers throughout the quarter. To my advantage, I was wrong, and instead found an interesting interactive class. The class was very informative and instead of having a bunch of papers to write it focused on how to write good business papers and how to effectively communicate in the business world.
Most of my time in writing, it felt like I had to use big words to make my papers sound interesting to the reader. However, this class taught me there is more to writing good papers. One of the main things I got from this class is that to communicate effectively, whether it is while doing a presentation, writing a statement, or typing a report, you should treat it as if you were having a conversation. This surprised me because although I had done that in the past, I had not realized how much easier it made presenting in front of audiences and writing papers overall.
Some other things that were taught in class seemed common sense at first. However, after hearing the explanations and details, I realized how much more important they were. For example, when we had the class discussing on the different types of audiences I thought to myself “well of course there are different types of audiences,” still I was surprised to learn that it is important to research your audience. Doing this before you present is extremely important so you can communicate better with your audience and they can grasp all the information you are given them. I have been in presentations before where the speaker seemed so passionate on the topic they were presenting and yet its public was completely annoyed. This was probably because he had not researched what type of audience he was going to be presenting to.
In class, we also discussed many things regarding how to approach and how to conduct interviews. Most employers look for good communication skills while conducting interviews and several tips that were given in class really struck out to me. The STAR method which stands for Situation, Task, Action, and Results seemed an effective and easy way to respond to situational questions. I have been asked these questions before and they take me by surprise every single time. Situational questions are always different and random questions that need an elaborative response. Thanks to this method, I know that next time I have an interview I will take my time to think thoroughly and put it to practice.
In addition, you can hear everywhere that it is best to stand out from the crowd when you have an interview and still, I never thought of many ways for how to do so. In this class I also learned that little things do go a long way, like thanking the interviewer not just at the end of the interview, but from home. I was very intrigued to know that it is important thanking them afterwards through an email and how asking for their business card can set you apart from the rest of the applicants. As for conducting interviews, I have never had the chance to; however, learning about the what not to dos was important as well. It does not only work for the interviewer but also for the interviewee. As an interviewee now I know that if I am ever approached with any questions regarding my marital status, age, or disabilities, I can politely refuse to answer.
In conclusion, there are so many more things that I learned during this class that I know I will put into practice out in the business world. Even with the presentations we had, I learned things while I was presenting my own as well as from my peers’ presentations. I really enjoyed this class and everything that was taught alongside each lecture. It is so interesting how the language of business communications has changed overtime. Before you had to write most papers formally and use expressions and big words. Now, you do it through simple conversations without losing formalities. I know that everything in this course, whether it was review or new concepts and methods learned, I will put to practice, not just in my educational life but also in the future in my professional life as well.