I Need This To Be Transform Into A Professional Resume

I Need This To Be Transform Into A Professional Resume


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§   Over ten years of progressive working experience

§ Strong analytical and problem –solving skills. Excellent written, oral and interpersonal communication and project management skills

§ Highly reliable, trustworthy, and ethical. Strong team-working and multi-tasking skills

§ Eager to acquire new skills, take on challenges, and complete any education/licensing examination necessary for career growth

§ proficiency with Microsoft applications




§ Certified Tax Associate, preparing business and individual income tax returns

§ Certified Notary public



§ Member, SOX Institute/Governance Risk Compliance (GRC) Group


Experience:  Procurement Manager, National Port Authority, Liberia January  2014-Present 

· Discover profitable suppliers and initiate business and organization partnerships

· Negotiate with external vendors to secure advantageous terms

· Approve the ordering of necessary goods and services

· Finalize purchase details of orders and deliveries

· Examine and test existing contracts

· Track and report key functional metrics to reduce expenses and improve effectiveness

· Collaborate with key persons to ensure clarity of the specifications and expectations of the company

· Foresee alterations in the comparative negotiating ability of suppliers and clients

· Expect unfavorable events through analysis of data and prepare control strategies

· Perform risk management for supply contracts and agreements

· Control spend and build a culture of long-term saving on procurement costs

Sales Manager JCL Auto Group LLC January 2011- January2014

§ Working directly with the general manager on making recommendations on both short and long-range advertising plans, sales promotions, staffing needs, lease promotions and compensation plans.

§ Attending to customer complaints, ensuring that a high level of customer satisfaction is obtained

§ Meeting monthly with the dealership’s general manager to review forecasts and profits for each department

§ Overseeing standards for displaying and merchandising both new and used vehicles as well as reviewing and initialing all promotions before they are finalized

§ Meeting with vehicle sales managers to plan and implement objectives for achieving sales and gross profits.

§ Meeting with vehicle sales managers to plan and implement objectives for achieving sales and gross profits.

§ Plans monthly and annual objectives for the sales, gross turnover and essential expenses of the previously used car sales department. o Prepares and manages the annual operating budget of the previously used car sales department. o Follows up, as appropriate, on all potential buyers, by creating, implementing and closely monitoring a customer search and sales control system. o Creates, implements and manages a system to follow up on buyers of previously used cars. o Provides his/her supervisor with exact information on management of floor activities, on a daily basis. o Manages the marketing and advertising activities of the previously used car department, together with his/her supervisor. Cooperates in devising various advertising and promotional campaigns o Ensures that all customers are referred to the marketing director. o Fills in the completed transaction sheets and forwards them to accounting in a timely manner. o Establishes and maintains standards for the delivery of cars to the customers. o Ensures that the first after-sales department appointment is arranged at the time of delivery. o Processes the sales advisors’ commission sheets and verifies their payroll. o Analyzes the various customer satisfaction reports and submits recommendations to ensure customer retention and loyalty. o Evaluates all previously used cars brought into the dealership, ensures that their titles of ownership are in order and checks their mechanical condition and bodywork. o Applies the stickers required for the sale and long-term lease of automobiles by the Consumer Protection Act and ensures that they are updated. o Ensures that previously used vehicles intended for the retail market are covered by a legal warranty of fitness. o Plans and manages the display of vehicles in the parking area. o Understands and keeps abreast of federal and provincial regulations and municipal bylaws governing the sale of previously used cars, and observes them. o Keeps abreast of the manufacturer’s current product, program and promotional novelties and/or those of the financial institutions. Notifies the sales team of any changes.

Program Specialist Life Path Inc. Bethlehem February 2004- January 2011

§ Supervise a residential group home with four mentally challenging individual and seven staffs

§ Preparing employees schedule on a monthly basis

§ Finding coverage if an employee calls off.

§ Serve as on-call supervisor every other two weeks

§ Followed up with the Director on unusual issues that arose during an on-call weekend

§ Adhered to Life Path safety Methodology

§ Train staffs whenever it is needed

§ Making sure staffs are current with there training

§ Scheduling and taking clients on their medical appointment as needed

§ Making sure clients medications are call in to the pharmacy as needed

· Provide quality care to consumers in an environment that fosters a high standard of professional excellence, creativity, flexibility, which promotes their rights, dignity, freedom of choice, and their individuality as illustrated by the following:

· Assure consumer health and safety is the number one priority.  This includes timely and thorough care of all health issues, appointments, and follow-up.  Ensure that appropriate personnel are notified and complete all necessary paperwork.

· Provide individualized attention, which encourages each consumer’s ability to maintain or attain the highest practical physical, mental, and psychosocial well-being.

· Ensure implementation of the individualized care plan for each consumer and provide support to the consumer according to the care plan.  Contribute to the care planning process by providing the appropriate personnel with specific information and observations of the consumers’ needs and preferences.  Ensure that all protocols, policies, regulation and laws are implemented appropriately.

· Attend to the individual needs of the consumers, which may include assistance with personal hygiene, feeding, incontinent care, toileting, transferring, ambulation, range of motion, communicating, or other needs in keeping with the individual’s care requirements.

· Fully understand all aspects of consumers’ rights, including the right to be free of restrains and free from abuse.

· Communicate and interact effectively and tactfully with the consumer, visitors, families, peers, Associate Director, and other personnel.

· Participate in activities and events.

· Complete documentation of care provided or other information in keeping with program policies/requirements.

· Perform all job responsibilities in accordance with safety and infection control procedures, including thorough hand washing, use of personal protective equipment, and proper disposal of soiled materials.

· Administering of Medications utilizing the proper techniques as trained in the Pennsylvania Department of Public Welfare Medication Administration Training Program.

· Work with Associate Director and Fiscal Department to ensure program runs within approved budget.

· Cooperate with annual licensing surveys

· Maintain current and accurate house and consumer petty cash records This includes scheduling and attending monthly reconciliations with appropriate staff.

· Submit required paperwork timely. This includes, but is not limited to, consumer attendance sheets, payroll, training, fiscal, and human resources.

· Assume on-call responsibilities as assigned, providing timely and effective response to all calls, including weekdays, weekends and holidays.

· Perform weekly grocery shopping or assign it to staff to ensure that adequate and appropriate meals are provided to the consumers.

· Ensure routine maintenance on the program vehicle. This includes oil checks/changes, tune-ups, inspections, seasonal preparation for minor repairs/replacements.

· Devise and implement Behavior Management Plans, data sheets, and present reports to the Human Rights Committee as required.

· Ensure adequate and appropriate staffing for all shifts, including covering shifts when needed.

· Interview, orient, train, evaluate, counsel and discipline all program staff. This includes conducting monthly staff meetings.

· Maintain written documentation of progress on program plan goals.

· Evaluate consumers as necessary to write monthly, quarterly, and annual Individual Service Plans (ISP) as required.

· Respond to inquiries relating to your program or requests from consumers, visitors, other personnel, etc. promptly and in accordance with established policies and procedures.


Education: Bachelor of Arts in Business Administration, Strayer University

Allentown, PA

Associate Degree in Accounting, 2005

Northampton Community College Bethlehem, PA

References Available upon request