Discussion: Measuring Performance
If you do not know how you are doing, how can you plan for where you are going? To stay competitive, you have to know what direction to lead your nonprofit or non-governmental organization. There are many performance measures out there. However, not all performance measures are considered equal. As a leader, you want to make sure that your performance measures are valuable and not just done quickly or without much thought because you probably should do one.
To prepare, explore and choose performance measures you will use in this Discussion.
By Day 3
Post two performance measures that are currently used by a nonprofit organization. Choose one you think is strongly effective and explain your reasoning. Choose one you think is a weak measurement and explain your reasoning. Include how the measurement could be improved.
Renz, D. (Ed.). (2010). The Jossey-Bass handbook of nonprofit leadership and management (3rd ed.). San Francisco, CA: Jossey-Bass.
· Chapter 15, “Outcome Assessment and Program Evaluation”
· Chapter 16, “Evaluating the Effectiveness of Nonprofit Organizations”
Beamon, B. M., & Balcik, B. (2008). Performance measurement in humanitarian relief chains. International Journal of Public Sector Management, 21(1), 4–25. Retrieved from http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.463.8702&rep=rep1&type=pdf
Merchant-Vega, N. (2011). Practical challenges of rigorous impact evaluation in international governance NGOs: Experiences and lessons from The Asia Foundation. Retrieved from https://asiafoundation.org/resources/pdfs/OccasionalPaperNo8IEFinal.pdf
Savedoff, W. (2012). Impact evaluations everywhere: What’s a small NGO to do? Center for Global Development. Retrieved from http://www.cgdev.org/blog/impact-evaluations-everywhere-what%E2%80%99s-small-ngo-do